OUR VISION

To be a regulator of excellence promoting the growth and development of the financial services sector of Saint Lucia.

 

OUR MISSION

To maintain the integrity and stability of Saint Lucia’s financial sector through the efficient and effective administration of the laws and regulations and the application of international best practices and standards.

 

OUR CORE VALUES

The following comprise our value proposition:

 

  • Integrity: The Financial Services Regulatory Authority is committed to the embodiment of honesty, fairness, trustworthiness and consistent adherence to high moral principles in its dealings with stakeholders. The Financial Services Regulatory Authority is committed to being forthright, honest, ethical and consistent in its dealings with stakeholders.;

 

  • Safety and Security: Financial services safety and security refers to our responsibility to safeguard customers' financial assets and information. It involves effectively supervising the financial sector as well as ensuring that regulated entities comply with relevant laws and regulations. We are committed to the ongoing review of our customers' financial soundness, and creating an environment which facilitates stakeholder engagements and legislative enhancements.;

 

  • Efficiency: Efficiency is the life blood of all our operations. We value the time and effort of our employees, clients, and other key stakeholders. As such, we commit to the continuous improvement of our core business processes and systems. We will leverage technology and innovation as key drivers in our quest for meeting or exceeding service standards.;

 

  • Transparency: It is our firmly held view that disclosing the discharge of public resources is essential in promoting trust of the FSRA. The FSRA is committed to articulating and documenting key decision-making processes at all levels of the organisation and providing for the retention of critical records for a reasonable time frame that will allow for organisational review and improvement in the future.;

 

  • Professionalism As significant regulators we are committed to providing dedicated and competent service to our clients, employees and key stakeholders. We will endeavour to adopt best practices and standards that promote a professional disposition on the part of the FSRA.;

 

  • Accountability The FSRA is accountable to our clients, employees, the government and other external stakeholders. As accountability is crucial to our success, we will articulate performance expectations and results, train and empower our organizational leaders to make effective decisions, install the systems, checks and balances that nurture accountable behavior, and reward success.;

 

  • Collaboration We believe in the power of working together to achieve shared objectives. We will listen actively, communicate clearly and respectfully, and be supportive of our internal and external stakeholders. From time to time, where the opportunity presents itself, we will collaborate to co-create tools, instruments, and/or information that is mutually beneficial to both parties.